To become a Helper of one or several categories, your organization must give you that authority. If you are a Helper you will be able to answer your teammates’ questions. The more questions you answer each week, the more points you get. 

To help, follow these simple steps: 

  1. Access Zap, found in the center of the Lower Menu

  2. Zap will greet you and ask you what you want to do 

  3. Click on "Help"

  4. If you have more than one unanswered question, swipe left to access them 

  5. Click on a question

  6. In the question "Do you know the answer?"

    1. Click on the red "X" if you don't know the answer 

    2. Click on the green “tick” if you know the answer:

      1. Write your answer or click on the "Microphone" to enter your answer through audio. Very useful and practical! 

      2. Click on the "Camera" to add an image

      3. Click on the "Send" button

      4. Click on the "Circle" button at the top right to exit without typing your answer

      5. Click on the "X" button at the top left to exit the question

      6. Click on the "X" button at the top left to exit Zap

Note: The microphone and camera are only available in the mobile App.

Note: When a little red dot appears next to Zap, it means that Zap has something new for you. 

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