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Starting in Zapiens
First steps in Zapiens
2
What is Zapiens?
How does the Zapiens App work?
First steps with the tickets
3
What is a ticket and how to create one
Sign up to see your tickets
My tickets area
The user, Zap & the App
WELCOME
7
Download and update the App
Login or Create an account
Login
Create an account in Zapiens
Welcome email
See all 7 articles
HOME
8
What is a training?
Access a training
“I disagree” and “Memorize” buttons
Training pills
Access the ranking
See all 8 articles
ZAP
6
Ask
Help
Validate other masterminds' answers
See the masterminds’ answers (when "Validate other masterminds' answers" is enabled)
See the masterminds’ answers
See all 6 articles
TOPS
2
Helpers
Masterminds
NEWS
1
News
PROFILE
4
Edit my profile
Change my password
My profile sections
Access your questions
SETTINGS
3
Contact support from the App
Share the Zapiens App
Exit the App
Updates
Scheduled Maintenance
0
Monthly News
5
Look: April news at Zapiens!
Check it out: November news on Zapiens!
Summer Announcements
July Announcements
June Announcements
Release Notes
20
Release Notes. January 2022
Release Notes. October 2021
Release Notes. June 2021
Release Notes. May 2021
Release Notes. 20th April
See all 20 articles
Report Incident
0
Information Request
0
Tasks Request
0
Feature Request
0
Select one of the following options if you need more support
0
Troubleshooting Guides
0
Product Updates
0
How-to Guides
0
Critical - You can't communicate with your customers | Major - A major feature of your service stopped working | Moderate - A feature is no longer working and it's slowing you down | Limited - You have a question about how to do something.
0
New support ticket
0
Employees Guides
0
User solutions
User solutions
12
System requirements
The “Have you forgotten your password?" button doesn't work
Message "Wrong Credentials"
I haven't received the password recovery email
The "New Password" button doesn't work in the email
See all 12 articles
Help us to help you
4
Take a screenshot
Make a recording
Create a HAR file
Find information about your mobile device