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Starting in Zapiens

First steps in Zapiens 2
  • What is Zapiens?
  • How does the Zapiens App work?
First steps with the tickets 3
  • What is a ticket and how to create one
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  • My tickets area

The user, Zap & the App

WELCOME 7
  • Download and update the App
  • Login or Create an account
  • Login
  • Create an account in Zapiens
  • Welcome email
See all 7 articles
HOME 7
  • What is a training?
  • “I disagree” and “Memorize” buttons
  • Training pills
  • Access the ranking
  • Assess a training
See all 7 articles
ZAP 4
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  • See the review of my reports
TOPS 2
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NEWS 1
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PROFILE 3
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  • My profile sections
SETTINGS 3
  • Contact support from the App
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  • Exit the App

Updates

Scheduled Maintenance 0
Monthly News 4
  • Check it out: November news on Zapiens!
  • Summer Announcements
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Release Notes 15
  • Release Notes. 9th December
  • Release Notes. 12th November
  • Release Notes. 5th November
  • Release Notes. 20th October
  • Release Notes. 9th October
See all 15 articles
Report Incident 0
Information Request 0
Tasks Request 0
Feature Request 0
Select one of the following options if you need more support 0
Troubleshooting Guides 0
Product Updates 0
How-to Guides 0
Critical - You can't communicate with your customers | Major - A major feature of your service stopped working | Moderate - A feature is no longer working and it's slowing you down | Limited - You have a question about how to do something. 0
New support ticket 0
Employees Guides 0

User solutions

User solutions 12
  • System requirements
  • The “Have you forgotten your password?" button doesn't work
  • Message "Wrong Credentials"
  • I haven't received the password recovery email
  • The "New Password" button doesn't work in the email
See all 12 articles
Help us to help you 4
  • Take a screenshot
  • Make a recording
  • Create a HAR file
  • Find information about your mobile device

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