Logo
Tickets Home Solutions
  • English
    • English
    • French
    • German
    • Spanish
Welcome
Login  Sign up
New support ticket
Check ticket status

Starting in Zapiens

First steps in Zapiens 2
  • What is Zapiens?
  • How does the Zapiens App work?
First steps with the tickets 3
  • What is a ticket and how to create one
  • Sign up to see your tickets
  • My tickets area

The user, Zap & the App

WELCOME 7
  • Download and update the App
  • Login or Create an account
  • Login
  • Create an account in Zapiens
  • Welcome email
See all 7 articles
HOME 8
  • What is a training?
  • Access a training
  • “I disagree” and “Memorize” buttons
  • Training pills
  • Access the ranking
See all 8 articles
ZAP 6
  • Ask
  • Help
  • Validate other masterminds' answers
  • See the masterminds’ answers (when "Validate other masterminds' answers" is enabled)
  • See the masterminds’ answers
See all 6 articles
TOPS 2
  • Helpers
  • Masterminds
NEWS 1
  • News
PROFILE 4
  • Edit my profile
  • Change my password
  • My profile sections
  • Access your questions
SETTINGS 3
  • Contact support from the App
  • Share the Zapiens App
  • Exit the App

Updates

Scheduled Maintenance 0
Monthly News 5
  • Look: April news at Zapiens!
  • Check it out: November news on Zapiens!
  • Summer Announcements
  • July Announcements
  • June Announcements
Release Notes 20
  • Release Notes. January 2022
  • Release Notes. October 2021
  • Release Notes. June 2021
  • Release Notes. May 2021
  • Release Notes. 20th April
See all 20 articles
Report Incident 0
Information Request 0
Tasks Request 0
Feature Request 0
Select one of the following options if you need more support 0
Troubleshooting Guides 0
Product Updates 0
How-to Guides 0
Critical - You can't communicate with your customers | Major - A major feature of your service stopped working | Moderate - A feature is no longer working and it's slowing you down | Limited - You have a question about how to do something. 0
New support ticket 0
Employees Guides 0

User solutions

User solutions 12
  • System requirements
  • The “Have you forgotten your password?" button doesn't work
  • Message "Wrong Credentials"
  • I haven't received the password recovery email
  • The "New Password" button doesn't work in the email
See all 12 articles
Help us to help you 4
  • Take a screenshot
  • Make a recording
  • Create a HAR file
  • Find information about your mobile device

Follow Us

© 2020 ZAPIENS Technologies, S.L | The Knowledge Management Company | Aviso Legal | Política de Privacidad | Política de Cookies