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Starting in Zapiens
First steps in Zapiens
2
What is Zapiens?
How does the Zapiens App work?
First steps with the tickets
3
What is a ticket and how to create one
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My tickets area
The user, Zap & the App
WELCOME
7
Download and update the App
Login or Create an account
Login
Create an account in Zapiens
Welcome email
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HOME
7
What is a training?
“I disagree” and “Memorize” buttons
Training pills
Access the ranking
Assess a training
See all 7 articles
ZAP
4
Ask
Help
See the masterminds’ answers
See the review of my reports
TOPS
2
Helpers
Masterminds
NEWS
1
News
PROFILE
3
Edit my profile
Change my password
My profile sections
SETTINGS
3
Contact support from the App
Share the Zapiens App
Exit the App
Updates
Scheduled Maintenance
0
Monthly News
4
Check it out: November news on Zapiens!
Summer Announcements
July Announcements
June Announcements
Release Notes
15
Release Notes. 9th December
Release Notes. 12th November
Release Notes. 5th November
Release Notes. 20th October
Release Notes. 9th October
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Report Incident
0
Information Request
0
Tasks Request
0
Feature Request
0
Select one of the following options if you need more support
0
Troubleshooting Guides
0
Product Updates
0
How-to Guides
0
Critical - You can't communicate with your customers | Major - A major feature of your service stopped working | Moderate - A feature is no longer working and it's slowing you down | Limited - You have a question about how to do something.
0
New support ticket
0
Employees Guides
0
User solutions
User solutions
12
System requirements
The “Have you forgotten your password?" button doesn't work
Message "Wrong Credentials"
I haven't received the password recovery email
The "New Password" button doesn't work in the email
See all 12 articles
Help us to help you
4
Take a screenshot
Make a recording
Create a HAR file
Find information about your mobile device