First steps in Zapiens 2

• What is Zapiens?
• How does the Zapiens App work?

First steps with the tickets 3

• What is a ticket and how to create one
• Sign up to see your tickets
• My tickets area

WELCOME 7

• Download and update the App
• Login or Create an account
• Login
• Create an account in Zapiens
• Welcome email

See all 7 articles

HOME 7

• What is a training?
• “I disagree” and “Memorize” buttons
• Training pills
• Access the ranking
• Assess a training

See all 7 articles

ZAP 4

• Ask
• Help
• See the masterminds’ answers
• See the review of my reports

TOPS 2

• Helpers
• Masterminds

NEWS 1

• News

PROFILE 3

• Edit my profile
• Change my password
• My profile sections

SETTINGS 3

• Contact support from the App
• Share the Zapiens App
• Exit the App

User solutions 12

• System requirements
• The “Have you forgotten your password?" button doesn't work
• Message "Wrong Credentials"
• I haven't received the password recovery email
• The "New Password" button doesn't work in the email

See all 12 articles

Help us to help you 4

• Take a screenshot
• Make a recording
• Create a HAR file
• Find information about your mobile device

Scheduled Maintenance 0

Monthly News 1

• Announcements June

Release Notes 3

• Release notes. 24th June
• Release notes. 18th June
• Release notes. 10th June

Report Incident 0

Information Request 0

Tasks Request 0

Feature Request 0

Select one of the following options if you need more support 0

Troubleshooting Guides 0

Zapiens Updates 0

How-to Guides 0

Critical - You can't communicate with your customers | Major - A major feature of your service stopped working | Moderate - A feature is no longer working and it's slowing you down | Limited - You have a question about how to do something. 0

New support ticket 0