The "Create account" button will be active for 48 hours from the receipt of the email. 

If the button has expired, please follow the steps below:

From your mobile device

From your PC

From your mobile device

1. Click on the "Create Account" button

2. In the new pop-up window, click on the link that displays the following message: "Oops! The link has expired, you can recover your password here" 

3. Enter your username or email 

4. Click on the "Send" button

5. Follow the instructions in the email you will receive with the subject: [Zapiens] - Remember password

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From your PC

1. Click on the "Create Account" button

2. In the new pop-up window, click on the link that displays the following message: "Oops! The link has expired, you can retrieve your password here" 

3. Enter your username or email 

4. Accept the "I'm not a robot" captcha

5. Click on the "Send" button

6. Follow the instructions in the email you will receive with the subject: [Zapiens] - Remember password

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